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Legal

Privacy Policy

Last updated: March 2026

Introduction

Healing Well Therapy Services, PLLC ("Healing Well," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website healingwell-therapy.com and use our services.

HIPAA Notice

As a licensed therapy practice, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected during the course of therapy is governed by our Notice of Privacy Practices, which is provided separately to all clients at intake.

This website privacy policy covers information collected through the website and online forms, which is separate from PHI collected during clinical services.

Information We Collect

Information You Provide

  • Contact information: name, email address, phone number, and mailing address when you submit forms on our website.
  • Consultation requests: information provided when booking a free consultation, including therapy preferences and reason for seeking services.
  • Newsletter subscriptions: email address when you sign up for our newsletter.
  • Quiz responses: answers to self-assessment quizzes (these are processed locally in your browser and are not stored on our servers).

Information Collected Automatically

  • Usage data: pages visited, time spent on pages, referring URLs, and other browsing behavior.
  • Device information: browser type, operating system, device type, and screen resolution.
  • IP address: used for security purposes and approximate geographic location.

How We Use Your Information

  • To respond to your inquiries and consultation requests.
  • To send you newsletters and educational content you have opted into.
  • To improve our website and services.
  • To comply with legal obligations.
  • To protect against fraud and unauthorized access.

Cookies and Tracking Technologies

Our website may use the following technologies:

  • Essential cookies: required for the website to function properly.
  • Analytics: we may use privacy-focused analytics tools to understand how visitors interact with our website. No personally identifiable information is collected through analytics.

We do not use advertising cookies or sell your data to third parties.

Third-Party Services

We may use the following third-party services:

  • Google Fonts: for typography rendering. Google may collect usage data per their privacy policy.
  • Fontshare: for display fonts.
  • Email service providers: for newsletter delivery (if applicable).

We do not share your personal information with third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage method is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing communications at any time.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: